Access Denied

[Dominic432]

Constantly spitting back the following...

Access Denied You don't have permission to access on this server.

Reference #18.15847b5c.1779127888.5f3dc76a

Trying to book somewhere to stay for the bank holiday weekend with my long distance partner. The only thing I think it could be is sharing a screen via Whatsapp maybe? Starts working again after a while but I go to open all 5 links for our options to run through...and it does it again. Probably down to their trying to combat some nevarious activity possibly but my actions are completely innocent...you should be able to safeguard your platform without inadvertently targeting innocent users....it's 2026, people chat remotely more than ever and seems the platforms safeguards might not be up to the new age of determining what is malicious and what is not! Shame.

[Rebecca]

Hi @Dominic432 👋

I'm sorry to read that you're having issues.  I wondered if you could share where you're experiencing this, on the Airbnb website or here on the Community Center please? 

We always recommend trying the following troubleshooting steps: 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

Please let me know if this issue persists.

[Rebecca]

Hi @Dominic432 👋

Just checking back in to see if you are still facing this issue?