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Dear Airbnb Support Team,
I hope this message finds you well.
I recently made a booking but realized I accidentally used my private account instead of our company account. For our billing department, it is essential that the invoice includes our company address and VAT details.
Could you kindly update the invoice with the following information? The confirmation code is: **
**
**
VAT: **
I’d greatly appreciate your assistance with this matter. Please let me know if you require any additional information.
Thank you so much in advance!
Best regards,
Ilaria
**[Private details removed - Community Center Guidelines]
The forum here is just a support group for Hosts and Guests. In order to get help with your issue, please contact Airbnb Support directly.
You would need to contact Airbnb and see if it's possibly to change the booking to your corporate profile. Airbnb won't be able change the invoice detail address on your personal account @Ilaria599
Hi @Ilaria599,
I hope your trip went well!
Did you get a chance to contact customer support, as Joan and Helen suggested? If you haven't yet, you can reach out to them via this page: www.airbnb.com/help/contact-us/
Let us know if you've managed to get those details updated. 🙂
Thanks,
Emilie
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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines