And again. All my guests cancelled this November 2023.
This seems to happen every 6 months or so.
Last time, (March 2023) it was because my city license MUST say "St", (no one told us that BTW) and somewhere in Airbnb, my listing was "Street". We are unable to change this, so after a month back and forth, we managed to get them all changed to "St". There are at least three different addresses in Airbnb, some of them, as a host, you cannot even see them. let alone change them.
Everything was good, everything was perfect, licenses were acceptable. We managed to rebook many of our guests, but we lost a month of revenue, and many of our guests were upset and scared and had to book elsewhere.
They do this without warning.
No email from the city
No email from Airbnb
I'm just in the car driving somewhere and my phone starts going ding ding ding ding ding as all of the cancellations start popping up suddenly.
Guests are told we cancelled. Airbnb is no help. the city ignores our calls.
I understand that the city wants to crack down, but destroying the people that are following the rules and meanwhile letting entire apartment buildings full of apartments be rented on Airbnb that just have people to deal with this bureaucratic nightmare and know how to circumnavigate the rules...
I am a single mom, living with a special needs son, who rents the extra bedrooms to guests. Am I really the person that they need to crack down on?