Alterations to reservations-- viewing the original dates

Answered!
Emily1802
Level 1
Pacolet, SC

Alterations to reservations-- viewing the original dates

Hello fellow hosts! I am running into an odd issue-- when a guest alters a reservation, I'm unable to see the original dates after the alteration is accepted. This is an issue because I have cleanings scheduled and need to see the original dates so I can cancel the cleanings. Anyone have an idea of how to view original dates on an altered reservation? Thanks in advance!

Top Answer

Do you have any email notifications or PMS data that could tell you?

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3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Emily1802 I fear the old fashioned approach of a pen and paper is needed so that you can keep track of the original dates when you accept a change request.

Do you have any email notifications or PMS data that could tell you?

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey @Emily1802

 

This is a great question! Did any of the answers below help you resolve the issue? If so, it's always a lovely gesture to mark it as a best answer. It's like a big virtual hug to the member who supported you. 😊

 

If you need any help, just shout. 

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