Anybody else getting an error message on Safari?

Robert6
Level 5
Greenwich, CT

Anybody else getting an error message on Safari?

Attempting to login at the community center gets this:

 

"Unfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please try again.".

 

I get the same message when I'm searching Airbnb on Safari and I click on a listing. This is scary since many people use Safari as their main source of web experience.

 

It works OK on chrome.  And of course, until a few days ago, everything worked well on Safari.

5 Replies 5
Joelle43
Top Contributor
Cannes, France

Hello @Robert6 

 

I agree with you regarding Safari not working great with the community center forum.  I use Chrome now as some functions like editing or flagging inappropriate content just doesn't work with Safari.

Having said this, using Safari on the main Airbnb booking site works OK when I've used it as a guest.

Alex
Community Manager
Community Manager
Toronto, Canada

Hi @Robert6

 

I'm sorry to hear that you're having issues with you internet explorer. @Joelle43 mentioned that she also experiences some problems with Safari and prefers using Chrome. Did you see her comment? It might be a good idea to continue the conversation with her and see if you encounter similar issues.
 

 

Best, 

Alex

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Hi Alex. I actually have not had any issues with Internet Explorer since 2001, which was the last time I used it. Please note that I'm asking about Airbnb's interaction with Safari.

Alex
Community Manager
Community Manager
Toronto, Canada

Hi @Robert6

 

Thank you for clarifying! I meant "explorer," not "Internet Explorer." Auto-corrector changed it 😅. I'll share this feedback with the team. 

 

Best, 

Alex

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

I said Safari, which is the Apple web browser. Not explorer. Maybe you’re confusing what I’ve said on this thread with somewhere else that you’re looking?

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