Availability inquiry

[Rudy242]

I will get inquiries about available dates from a guest that just joined AirBnB usually for long stays. They have no information and no history. I feel these are scams but don’t want to be penalized for not replying. Has anyone else experienced this. 

[Mike-And-Jane0]

@Rudy242 just reply and start a discussion. It takes you no time at all and you will not get penalised for no response. Alternatively just type a dot (.) as your reply.

[Patricia2526 · Accepted solution]

Hi @Rudy242 

Just reply to all inquiries politely. Many of these guests are probably new to the platform, which is why they don’t have any booking history or reviews yet. I’ve accepted first-time Airbnb guests before, and based on my experience, most of those stays turned out perfectly fine. Everyone has to start somewhere, and good communication usually tells you a lot about what kind of guest they’ll be.

[Joelle43]

Hello @Rudy242 

If you would like to know how best to respond to enquiries versus trip requests and how they can affect our statistics, take a look at the guide below which will hopefully allow you to respond more comfortably without fear of any negative repercussions for you:

https://community.withairbnb.com/t5/Host-guides/GUIDE-Handling-Enquiries-and-Bookings/td-p/1895831

All the best
Joëlle

[Emilie]

Hi @Rudy242, 

It can be difficult to know how to approach certain enquiries, do you get these types often? What do you think of Mike, Patricia and Joelle"s suggestions?

If you have more questions, please do give us a shout. 🙂

Thanks, 

Emilie