@Ryan3688
Hi Liz,
How unfortunate & avoidable. How? Just read his 21 reviews and reviews about him and his sibling as hosts. He has a long history on airbnb and had glaring red flags from his reviews given by fellow host going back to 2015. I personally would never have booked him to start with after reading what others reported. He's a player,both him and his brother know what to say to get the host to give discounts or remove fees altogether. He also doesn't follow any rules. They do what they want, knowing how to take advantage of people.
Some of his faux pas include:
●Bringing unauthorized guests. Not once but twice,mentioned in 2 different reviews. Host having trouble collecting the fee for the unauthorized guest he had come later,after he checked in.
● Host refunded his cleaning fee(at guests request)to avoid problems trying to appease him because he said he found 'a hair' (yes A hair.)
Cha-ching,that will be 150$ They regret that.
●He's is also host,or was. He doesn't have his property listed here. One review from his guest said- "Filthy, wouldn't stay again & had to put her sandles on to enter the room." Another guest described his rental as a "bachelor pad" (standards)
The most recent scathing review in 2022 by a host was very long & detailed. Sample- "X and his group left our apartment in filth and disarray. Our property manager Mr X. sent us 25 pictures showing how filthy the apartment was left.The guest left filthy dishes in the kitchen sink,toilet papers on the floor,did not empty their trash,damaged a door...(That's just the 1st paragraph) it's a whopper of a review. Everything you needed to know was right there.
What to do?
When someone inquires, the first thing I do is check out their profile & reviews. If they have reviews, I can see what the hosts says about them,and what the guest says about the host,and how they rated them. This information is valuable and can save you many headaches and money. There is not much you can do now but chalk this up to lesson learned.
From now on use the resources airbnb provides to make a sound decision. This guest should have been a hard pass. I feel for you. We have all had to learn how to protect ourselves & property.