I need advise. We just had two guests checkout yesterday and today I received this message
I wanted to reach out because since coming home from our stay, both of us have developed red marks all over our bodies and they’re extremely itchy and painful to the touch. We’re concerned that it is from something during our stay, such as bed bugs or possibly a reaction/rash from the hot tub. We obviously don’t want to jump to conclusions about what caused it, but neither of us had this issue before the trip, so we wanted to make you aware and ask if you’ve had any similar reports from recent guests. We’re also going to keep an eye on the marks and figure out what’s going on.
We have never had any guest report or complain about anything at our cabin. Now she reported bugs at our property with Airbnb. What happens now. I am freaking out. We clean and disinfect thoroughly after ever guest. Our hot tub was disgusting after this guest checked out. What happens now with Airbnb?
