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‎16-11-2023 11:15 PM
Alan1712
Level 1
Stourbridge, United Kingdom
‎16-11-2023 11:15 PM

Booking

I received an enquiry yesterday. I then received an email to confirm the booking, but haven't accepted the booking yet. What can I do?

‎16-11-2023 11:15 PM
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2 Replies 2
‎17-11-2023 08:19 AM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎17-11-2023 08:19 AM

@Alan1712 It looks like you have Instant Book switched on. As such guests don't need your confirmation when they book.

‎17-11-2023 08:19 AM
‎22-11-2023 07:45 PM
Paula
Former Community Manager
Former Community Manager
Port Moody, Canada
‎22-11-2023 07:45 PM

Hello @Alan1712,

 

As Mike mentioned, this could be happening because instant booking is enabled. Here is an article that explains how instant booking works: https://www.airbnb.ca/resources/hosting-homes/a/understanding-instant-book-17?locale=en

 

I hope this helps,

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

‎22-11-2023 07:45 PM
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