Booking

[Idowu-Peter0]

Hi, can I decline a booking if the guest has previous review from another host which was not good review and it will not affect my rating? An example I have this guest interested but her most recent review was not nice at all. Thanks

[Helen3]

Has she sent an inquiry or a booking request @Idowu-Peter0 

if it's an inquiry just reply and say based on her previous reviews you won't be able to accept. If it's a booking request you can decline it. I am not sure what options there are declining and if there is one for declining based on previous reviews .

[Karen4131 · Accepted solution]

Hi @Idowu-Peter0 

I understand your concern.

Please take a look at this Airbnb link for more information on the subject: airbnb.com/help/article/259

I hope you find the answers you need there.

Best regards,

Karen

[Karen4131]

Active link: http://airbnb.com/help/article/259

[Idowu-Peter0]

Thanks so much.