Nicole4274 Level 1 Stamford, CT Clear communication shouldn’t cost guests money I wanted to share my recent experience because it raises som... I wanted to share my recent experience because it raises some concerns about how Airbnb handles communication between guests ...
Cathy1311 Level 1 No new bookings since receiving 4 stars Hello, my cottage bookings have been going great all year wi... Latest reply Hello, my cottage bookings have been going great all year with my 5 star booking. I get 1 review of 4 stars which lowered me ... Latest reply
Rebecca Community Manager Suffolk Coastal District, United Kingdom How to effectively communicate with guests before their stay Getting the first message right can set the tone for the ... Latest reply Getting the first message right can set the tone for the whole trip. Some hosts keep it short and sweet with just the esse... Latest reply
Donna1741 Level 1 New York, United States Partnership: Cleaning services in New York. My name is Donna, owner of Hashtag Cleanup Services in NYC. ... My name is Donna, owner of Hashtag Cleanup Services in NYC. I worked for several years at the Four Seasons Hotel in Downtown ...
Jason2852 Level 2 Louisville, KY Weekly spam bookings To whom it may concern: Is there a way to address spam boo... Latest reply To whom it may concern: Is there a way to address spam bookings other than just selecting suspect spam? I am getting weekly... Latest reply
Rebecca Community Manager Suffolk Coastal District, United Kingdom How do you handle guest requests? Every guest brings something different to the table and s... Latest reply Every guest brings something different to the table and sometimes that includes special requests. Some might ask you for a... Latest reply