Nandini11 Level 10 Varanasi, India How to ask guests for reviews after their stay? Hi everyone!I want to learn —how to ask your guests to leav... Latest reply Hi everyone!I want to learn —how to ask your guests to leave a review after their stay?Do you message them personally or jus... Latest reply
Elisa Community Manager How do you encourage guests to book again? Hello everyone ,I hope you’re having a great week! One of... Latest reply Hello everyone ,I hope you’re having a great week! One of the best compliments a host can receive is a repeat booking. It ... Latest reply
Pierrette69 Level 1 Fraudulent behavior I’d like to report a fraudulent behavior of a guest. Sadly t... I’d like to report a fraudulent behavior of a guest. Sadly to this day Airbnb’s hands are tied to take any action on their si...
Pete4860 Level 1 New Zealand Washing duvet covers Hello, I heard in the area where I offer our house to Airbnb... Latest reply Hello, I heard in the area where I offer our house to Airbnb guests, that other providers don't wash their duvet covers betwe... Latest reply
Kelly333 Level 6 Messages not read - and guest is a also a host Hey folks! Any thoughts? I just had a guest who is also a h... Latest reply Hey folks! Any thoughts? I just had a guest who is also a host (per Airbnb profile) who did not read any messages I sent via... Latest reply
Mark5731 Level 1 Chulmleigh, United Kingdom Theft as a guest Hi there, I have searched high and low for an answer to this... Latest reply Hi there, I have searched high and low for an answer to this question but have yet to receive a satisfactory answer. I recent... Latest reply