Camera not working

[Jean9515]

First step in identity verification is to add an ID but I can’t take a photo. Please help. 

[Joan2709]

@Jean9515 

Please contact Airbnb directly for assistance.

Here are some Help Articles on ID Verification and taking your photo:

https://www.airbnb.com/help/article/3564

https://www.airbnb.com/help/article/1237

https://www.airbnb.com/help/article/3033

[Bhumika]

Hi @Jean9515 , I am sorry you're facing difficulties uploading an ID. 

Is it still not working for you or were you able to successfully upload it after a few more attempts?