Can't live our family life in peace and quiet

Can't live our family life in peace and quiet

Hi all I'm from UK Oxford. 2 years now our neighbour house (semmi detached house) is a guest house. No-one asked us if we agree next door to be a guest house. We tried to live with it but can't handle it anymore. Couple of months ago I wrote a letter to landlord but he is renting it to a lady who renting as airbnb. First we had a calm discussion about it. Next time when I complain the lady who run it send the landlord to knock on our door with a quiet unpleasant attitude so we had a little argument and believe me if I complain I will be in trouble. We had everything you can imagine next door. September I'm writing a diary about noises and drinking parties. wrote one of the city councillor who promised me to help me but since then not an answer. Sometimes I need to wake up 4am but 1am until I can manage to sleep as we can hear every conversation and door slams especially when they running up and down on stairs. We looking for a house at the moment but not easy as we have 2 kids and only I'm driving and we financially is a bit week too. I'm taking depression pills and fighting with anxiety too as we don't know which day we will be able to sleep properly. 

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

2025, Montreal, Canada and somehow I have a shockingly similar issue.

@Zoltan26 

 

I would create an Airbnb account just for the purposes of communicating with Airbnb about all the issues. Read the article below posted by @Emiel1 and then contact Airbnb after you have created your account. 

 

I would record the noise on your phone and take video and photos as proof of the issues. Provide those to Airbnb when you make your complaint. If you use the word "party" in your complaint, that usually gets Airbnb's attention. Of course, only do that if there is actually a party happening.  I would also find the listing on Airbnb that is causing the problem and report it using the flag icon. You'll see it on the listing page:

 

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