Can’t read guest name.

[Jean9172]

Recently, I had a guest from South Korea. His name was listed in Korean characters. I can’t read Korean. What do I call this customer if I run into him??

[Emiel1]

@Jean9172 

Just ask this guest ?

They usually provide an equivalent name in English.

Sometimes putting the Korean name in Google Translate gives good result.

[Susan737]

I’m sure your guest understands that most people can’t read Korean. If you run into them, introduced yourself and ask their name.

there’s usually a box translation somewhere on your guest profile.

[Christine2602]

@Jean9172 

Monsieur ou Madame c'est selon, fonctionne toujours.

--

Mister or Misses usually works.

Translation added by Community Manager

[Paula]

Hello @Jean9172 😊 Some hosts have shared their advice. Did Google Translate work as mentioned by host Emiel, or did you have a chance to introduce yourself to the guest and ask for their name?

Looking forward to hearing how this went so other hosts can learn from your experience.