Change payment method

Change payment method

I have a client who would like to change the credit card information that she used to book my home. How does she do that?

5 Replies 5
Emiel1
Top Contributor

@Diana3287 

 

The guest should read this:

https://www.airbnb.com/help/article/1372

 

(If the guest already booked your home and not using a payment plan, then she can not change the payment method)

Hi @Diana3287 

If your previous guest wants to change or update their payment method on the Airbnb app, they can simply go to Profile → Account Settings → Payments & Payouts, then add their new credit card details as a payment method. Once the new card has been successfully added, they can select it as their preferred payment method for future bookings or payments.

Elisa
Community Manager
Community Manager

Hi @Diana3287 😊

Thank you for asking this here!

 

Has your client been able to change their payment method?

Looking forward to hearing from you.


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