Charging for utilities

Karen4449
Level 2
Los Angeles, CA

Charging for utilities

Hi, is there a way to charge for over-use of utilities after a guest's stay. We would like to add that a certain level of utilities is covered within their stay, however if exceeded, guests will be charged BUT how does a host charge after a stay???

2 Replies 2
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Karen4449 

You can request money by clicking the "Send or Request Money" button on the reservation. It will allow you to enter the amount requested, but the guest will have to approve it. 

How smoothly this plays out will largely depend on whether guests are willing to pay extra, and whether it causes any disputes or issues in your reviews of each other.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Karen4449,
 

Our experienced host Shelley has shared her advice. Have you tried using the "Send or Request Money" feature with your guests?

 

Please keep us posted!

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