I have been charged twice for the same booking. How do I req...
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I have been charged twice for the same booking. How do I request a refund? Best regards, Douwe
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Can I post a video to show how to get to my flat?
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Hi @Moira129 as soon as the booking has been confirmed, you can post any link in the Airbnb chat. Also a link to your video check-in instruction or a welcoming message. I know hosts who are doing this. And guests like it!
Hi @Moira129 as soon as the booking has been confirmed, you can post any link in the Airbnb chat. Also a link to your video check-in instruction or a welcoming message. I know hosts who are doing this. And guests like it!
Just wondering if there was something I could automate, so don’t need to send it manually each time,
@Moira129 You can do that too, with the scheduled messages: https://www.airbnb.com/help/article/2897
So where would you suggest I post the video that I link out to so that it is private?