Checkin method

[Rajeev35]

I have a booking from 23 to 25 dec. Guest have arrived aty property..but In my app  it was showing currently hosting 0 guest.

Is there any process of checkin to our guest..

[Joelle43]

Hello @Rajeev35 

Are you sure the booking is with Airbnb as under your profil, there is no listing attached?

[Rajeev35]

Yes...the booking is with Airbnb..but presently I am facing another problem...my property was showing unlisted.i called customer care but problem was not resolve yet

[Sophia]

Hi @Rajeev35, as its been a while since you posted - I was wondering if you managed to get this resolved?

[Mike-And-Jane0 · Accepted solution]

@Rajeev35 There is nothing to be done on the system. When the check in time arrives the system just assumes the guest has arrived - same with check out.