Elizabeth4056 Level 1 Last Minute Cancellation I had a guest make a booking a few hours ago for tonight. No... Latest reply I had a guest make a booking a few hours ago for tonight. Now they want to cancel. My cancellation policy is moderate. Am I o... Latest reply
Samantha1706 Level 1 Guest misrepresented pets, multiple rule violations, now con... Accepted a last-minute booking for 2 guests + 1 pet. They ar... Latest reply Accepted a last-minute booking for 2 guests + 1 pet. They arrived with 3 large dogs including 2 pit bulls (my rules specify s... Latest reply
Shengsheng0 Level 2 Warning to All Hosts: The "Extended Cancellation Option" Tra... The Context: A "Firm" Policy That Isn't Firm AnymoreI have b... Latest reply The Context: A "Firm" Policy That Isn't Firm AnymoreI have been hosting with a Firm Cancellation Policy. For those who don't ... Latest reply
Nenad75 Level 1 Disappointed A very bad experience and service! I contacted the apartment... Latest reply A very bad experience and service! I contacted the apartment provider, who told me the apartment was available during the des... Latest reply
Mike3771 Level 1 Evolve as a Host After attempting to reserve an Airbnb home in Tullahoma, TN,... Latest reply After attempting to reserve an Airbnb home in Tullahoma, TN, my request was cancelled twice due to no verification of identit... Latest reply
Amy1967 Level 1 Adding Door Code to Welcome Message Hi - my Quick Reply welcome message lists "Suggested Door Co... Latest reply Hi - my Quick Reply welcome message lists "Suggested Door Code" which is the guest's last 4 digits of their Phone number, whi... Latest reply