Elisa Community Manager What's your preferred form of communication with guests? Hello everyone , I hope your week is going smoothly. I wo... Latest reply Hello everyone , I hope your week is going smoothly. I would like to discuss the way you choose to communicate with your g... Latest reply
Tatevik10 Level 1 Yerevan, Armenia Freezing cold at Airbnb apartment - no reimbursement So I checked into my airbnb apartment and it was like 10 deg... Latest reply So I checked into my airbnb apartment and it was like 10 degree Celsius and they gave me 2 summer blanket super small. I want... Latest reply
Rebecca2439 Level 1 Workington, United Kingdom Locked out of my account Hi there, I've just tried to get into my airbnb account. Put... Latest reply Hi there, I've just tried to get into my airbnb account. Put the phone number in, put the sms code in, then it wanted my emai... Latest reply
Kaydee2 Level 2 Please what does Airbnb review policy say about guest booked... Some customer support acts based on their personal opinion a... Latest reply Some customer support acts based on their personal opinion and they seem to come up with their own conclusion, which is frust... Latest reply
Carl-Fredrik1 Level 2 San Mateo, CA Cancellation for booking that happen on the day of check in If a guest books a trip less than 24 hours before scheduled ... Latest reply If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an incr... Latest reply
Angela4278 Level 2 Mobile, AL Need advice about guest I have someone asking to see video footage of my house for v... Latest reply I have someone asking to see video footage of my house for verification before booking for one month. They are new to Airbnb ... Latest reply