I have received messages from a current guest after 10 PM.
He has complained about the tv remote control not working the batteries have obviously gone. I suggested to take from another room as 4 bedrooms and 5 tvs. The guest is not satisfied and keeps mentioning the price of accommodation that has been booked for over a month. 8 was booked and only 4 turned up. I think the guest is causing an issue as he paid for 8 not 4 that would have been around 50 cheaper.
Any suggestions.