Concerned about potential guest's phone number

[Caroline2293]

I had someone just reserve my listing but they don't have a phone number attached to their information.  Does airbnb require this?  I have been doing this for 8 months and this is the first one I have seen like this. I just want to be sure this is a legit individual.  Also, we usually set the door access code to their phone number.

Thanks for the help! 

[Karen114 · Accepted solution]

Can you message the guest and ask for phone number explaining the use for code as well as being needed if there was an emergency ?

[Helen744]

@Caroline2293 check under the reservation ,it definitly should be there if the guest has paid and the reservation is complete ,otherwise maybe the reservation is not fully confirmed... H

[Kirsten266]

I also noted that some phone numbers are missing ( I’ve seen that twice) 

[Caroline2293]

thank you all for the input.  I did message her about the number and she added it or did something because it showed up on my end.