Rachel2189 Level 2 Wootton Rivers, United Kingdom Guest demands, but I am not a hotel Hello, I was hoping for some help, advice on how to respond... Latest reply Hello, I was hoping for some help, advice on how to respond and handle this. The people pleasing side of me wouldjust do as ... Latest reply
Linda4964 Level 4 Guests asked for the property address - what’s your opinion ... A guest sent a message request and hasn’t booked yet. He ask... Latest reply A guest sent a message request and hasn’t booked yet. He asked if I could show him the inside of the property. From past expe... Latest reply
Rami430 Level 2 Miami, FL Retaliatory Review Severely Damaged My Listing - Denied Twi... Hi everyone, I’ve been a proud Airbnb host for 4 years with ... Hi everyone, I’ve been a proud Airbnb host for 4 years with consistent 5-star ratings and great relationships with guests. Un...
Elisa Community Manager How do you handle booking cancellations? Hello everyone ,I hope you’re having a great week! Book... Hello everyone ,I hope you’re having a great week! Booking cancellations can be one of the trickiest parts of managing a...
Brian311 Level 2 Valletta, Malta Cockroaches and refunds We have a guests staying for about 2 weeks, half way through... Latest reply We have a guests staying for about 2 weeks, half way through their stay they are complaining that there are cockroaches in th... Latest reply
Uzair20 Level 3 Lahore, Pakistan Airbnb Refuses to remove Retaliatory Review I haven't slept from last 2 nights because of this issue I t... Latest reply I haven't slept from last 2 nights because of this issue I took loan from bank and furnished a best in town apartment took a ... Latest reply