Log In  
Support with your bookings

Extra person but no payment

Answered!
yesterday
Barbara3717
Level 1
Scarborough, Australia
yesterday

Extra person but no payment

What to do..... ? I have a 11 night booking but the main guest said she'd only be staying maybe but since day 1 all 3 persons have stayed, but no offer to pay extra daily rate - how do I approach them to request payment? 

yesterday
Top Answer
yesterday
Helen3
Top Contributor
Bristol, United Kingdom
yesterday

You should have sent a request to the guest to amend the booking from 1to 3 people for the duration of the stay on their check in day @Barbara3717 

View Top Answer in original post

yesterday
2 Replies 2
yesterday
Helen3
Top Contributor
Bristol, United Kingdom
yesterday

You should have sent a request to the guest to amend the booking from 1to 3 people for the duration of the stay on their check in day @Barbara3717 

yesterday
yesterday
Barbara3717
Level 1
Scarborough, Australia
In response to Helen3
yesterday

@Helen3 Thank you. I will send this amendment as recommended. Appreciate your quick response 🙏 

yesterday

More from Support with your bookings

Retaliatory reviews

Hi I recieved a review for a guest which was done in retalia... Latest reply
Hi I recieved a review for a guest which was done in retaliation of charges for lateness which were upheld by airbnb. The gue... Latest reply

Scheduled messages

I'm having a lot of issues with scheduled messages. I have s... Latest reply
I'm having a lot of issues with scheduled messages. I have several templates which I send to guests (check-in info, check-out... Latest reply

Explore Resource Center articles