Fast Pay

[Shirlee0]

I signed up for Fast Pay and so far it hasn't delivered payments the day that they are scheduled to be paid. Today is 24 hours after payments that should have come yesterday. Nothing.

Anyone else having issues?

[Rebecca]

Hey @Shirlee0, 

Happy New Year! 🎊

I'm reaching out to see if your payment has been processed now? 

[Donelle4]

Currently going through the same thing how frustrating 

[Rebecca]

Hi @Donelle4 👋

So sorry to hear that you're having issues with fastpay also. Have you reached out to Airbnb Support about this? 

[Donelle4]

I did, I was given such a hard time it took over 2 days to get anywhere. I was told it was my financial institution, when clearly it was a glitch on Airbnb's end. I just think it's a flaw having so many teams that you can't directly speak to handling issues. Once it was rectified had I not called in for the 60th time, I would not have known there was an estimated payout date and the issue was resolved. 

[Rebecca]

Thank you so much for coming back to update us @Donelle4. Sorry that it wasn't the experience that you would have liked. You can always send Airbnb feedback about the service you received.