Gift card refund

[Latarius0]

I chose a home that accepts 9 guest dec24-26. I have 7. This is my second time using Airbnb. My first review was 5star. Second home I used a gift card and debit to pay. I received an error stating the system saying I'm high risk and might throw a party. Now I have creditors that can't be used . What should I do?

[Emiel1 · Accepted solution]

You need to contact Airbnb, as also stated at the end of this article:

How Airbnb screens for potential party risk :

https://www.airbnb.com/help/article/3280

@Latarius0

[Bhumika]

Hi @Latarius0 , have you reached out to Customer Support regarding this situation?

Please keep us posted how it goes or if you need their contact information.

Regards,