Glitch with Alterations

Dassi0
Level 6
Greensboro, NC

Glitch with Alterations

When a guest wants to change to a different room the price changes, but the cleaning fee does not change too!!

 

I have different cleaning fees for rooms with private baths and rooms with shared baths — there no longer seems to be a way to reflect that when switching a reservation to a different room. 

Suggestions in how to get IT department to fix this?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Dassi0 

 

Temporary solution:

You can amend the new calculated price in the change-form by clicking in the price-field.

Yes, I did. 
The recalculations of nightly price to equal the difference in cleaning fees were crazy. Of course the guests may wonder about it next time they stay here. :frowning_face: