Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello I have been trying to book a home for the weekened of August 10th for the past few days and for some reason is keeps saying "something went wrong" every single time. I already tried with different locations but it still hasn't worked. Latest reply by Rebecca

Last Tuesday my account was suspended because a previous guest falsely accused me of having recording devices. (We don't nor ever had any in the building). As a result, I couldn't get any new bookings, make changes to pricing, make rooms available that... Latest reply by Marie8425

I just wanted to bring to your attention what has been occurring by some of your hosts over the past several weeks. There have been many cancellations in order to price gouge in the Miami area due to hosts now realizing Taylor Swift will be at the Hard R... Latest reply by Shelley159

I’ve just upgraded to professional hosting calendar so that I can set a minimum seven night stay with a Saturday check in/check out for the summer holidays 2025. In previous years I used the availability settings to do this but this is no longer an optio... Latest reply by Clive152

Hello, I host an airbnb in our carriage house in our backyard. We have had several requests recently for stays longer than a month and don't feel comfortable booking that without first talking to the guest and possibly taking a security deposit. Is it pos... Latest reply by Kia272

Hi everyone, I'm a pretty new host, so I may be a bit strict on house rules. I had a guest who was trying to have a party with 10 guests over in a 1 bedroom condo. When I saw this, I messaged her on Airbnb app to ask her guests to leave since her phone ... Latest reply by Mike-And-Jane0

Hello all I host a extra room in my house that I live in, in NW New Jersey. I had a guest today request a long term stay up to a year. He has 3 good reviews. He said he just started a job here at a gas station and asked for a break in the rate around $100... Latest reply by Mike-And-Jane0

Hello everyone,When I travel, I love to stay in places that have a balcony or outdoor area. Strangely enough, it seems that despite a large array of filter options under the "amentities" panel, a check box for balcony is not included. It would make my sea... Latest reply by Joelle43

I just received an email from Airbnb telling me that my property is less likely to be shown in searches because I have declined the last three requests. These requests all included people asking for things outside what my listing offers i.e less nights ... Latest reply by Peg327

I'm SO tired of guests telling me they didn't realize what the check-in time is. Doesn't Airbnb send that to them in a confirmation letter? I'm sure they have to agree to the rules and the listing before booking. My check-in time is between 2-4 pm. I sent... Latest reply by Kathleen1121