Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I am looking for suggestions on how to get someone at Airbnb to review evidence on a case they got wrong.Overview: --- Long-term guest. The guest made up an excuse to cancel after 10 days. Was very threatening and vocal about it on messages. (I assume thi... Latest reply by Joan2709

Hey everyone, I’m hoping to get some insight about a situation that doesn’t make sense to me, and I feel like Airbnb didn’t follow their own policies. A guest Instant Booked my listing, which has a No-Pets policy. They agreed to all my house rules when bo... Latest reply by Oliver886

I've gone through probably 12 agents since March 5th regarding my issue. Jan 13th I had an issue of changing payment method and rebooking, the support agent at the time advised me to cancel the current reservation to fix the payment issue. So, I did. But ... Latest reply by Joan2709

I run a glamping site with 3 ensuite swiss cottages in The Himalayas and am looking for staycations or even monthly long duration stays at my place during the summers starting this month of March 2025. Would request your guidance and help in acquiring the... Latest reply by Sharda10

I need help! I rented a house via Airbnb. When we arrived, we were told by neighbors that it had been foreclosed and sold at auction 2 days before. Apparently, it had been padlocked by the sheriff. When entering the house, we found the kitchen window ... Latest reply by Rebecca

Hey everyone! I'm thrilled to join the Airbnb host community and eager to welcome my very first guests! As a new host, I’m looking for some expert advice on how to attract that elusive first booking.For those of you who’ve been in my shoes, what worked be... Latest reply by Jelena262

I am new as a Abnb host and I am wondering how do I go about handling the cleaning especially bathroom when I am hosting two different guests at the same time. I live on premise however we love being on the go and leave guests giving them the experience o... Latest reply by Shumin1

For the past four years, I've been a host on Airbnb, and it's been a positive experience with many great guests. I've generally found guests to be pleasant and accommodating. However, recently, I encountered a situation that left me a bit disheartened. On... Latest reply by John5097

Hello everyone,I’m an Airbnb host, and I recently encountered a situation that has left me very frustrated. I’m hoping to get some advice or help from the community.A guest recently booked my property for a seven-day stay. For the first two days, there we... Latest reply by Deanna296

Im new to hosting, and would like to chat to local people on the Coffs coast Latest reply by Kate2192