Awful guest that cancelled mid stay - can we review?

[Jessica2860]

We’ve had our first very unpleasant guest who cancelled the night after checking in on a 4 day stay. They (before cancelling) told us they were checking out and demanded to only pay for the night they stayed. After asking everything was ok, explaining our cancellation policy didn’t permit this and declining it, we got no response. they put a complaint into Airbnb saying the place wasn’t clean and had no hot water (completely unwarranted and seems retaliatory). 

We’ve just checked our place out and they’ve left all the doors to the outside wide open I guess as retaliation. Thankfully no weather damage but if it had been raining - different story! Everything else was messy but ok.

So, can we review her? I never want this person back and want to give other hosts a heads up! 

I’m also yet to get a position from Airbnb on what they will do about this complaint. 

[Mike-And-Jane0]

@Jessica2860 You should be invited to leave a review once the checkout date has passed.