Ondřej28 Level 2 Advice Needed: Unresolved Claim and Mold Issues from Airbnb ... Hi Airbnb Community, I’m seeking advice on how to proceed wi... Latest reply Hi Airbnb Community, I’m seeking advice on how to proceed with an unresolved issue from a recent stay. We stayed in an Airbnb... Latest reply
Mary-and-Kristiaan0 Level 2 Guest Violated House Rules, Airbnb Reimbursed Us—But Still R... Hi everyone, Has anyone had success removing obviously retal... Latest reply Hi everyone, Has anyone had success removing obviously retaliatory reviews by a guest? I wanted to share a frustrating exper... Latest reply
Chelsea590 Level 2 Orillia, Canada Guest receiving compensation for causing disruption on their... My guest had flushed down tampons and wet wipes causing my s... Latest reply My guest had flushed down tampons and wet wipes causing my septic pump to malfunction and needs to be replaced. They left th... Latest reply
Ebony-R0 Level 1 Unhappy guests due to ants - what would you do? Hello, we are new to hosting and have an air BnB in the moun... Latest reply Hello, we are new to hosting and have an air BnB in the mountains. The house is new (3 years old) and during the winter month... Latest reply
Elisa Community Manager How do you encourage guests to book again? Hello everyone ,I hope you’re having a great week! One of... Latest reply Hello everyone ,I hope you’re having a great week! One of the best compliments a host can receive is a repeat booking. It ... Latest reply
Cristy37 Level 2 Morayfield, Australia Declining reservation requests Hi guys! Just want some advice regarding something. I just r... Latest reply Hi guys! Just want some advice regarding something. I just received a reservation request from a guest. I am not willing to a... Latest reply