Had problem with household

Had problem with household

Hi,
I made a reservation via airbnb with the code HMCKNFQPR8 from Turkey.
When I reached to the place after long journey, the householder didn't show up.
For two days I have tried to contact with her via her husband.
After I couldn't reach her ,I used the app for my issues. Suddenly after my application she showed up and argued with me. Her behaviour was so rude. She said some unfortune
ate things about my country.
The room was uncleaned. There were a lot of dust and nets in every corner. Also There were used private stuffs belongs to previous client,they didn't even remove them.After every conversation on airbnb she came to my room and argued with me.
She tried to remove every dirty thing with the paper not even cleaned them. Her main purpose is not to clean the places where I showed her,try to remove any evidence.
This terrible experience cost me to much money. Due to their argumentative behaviour I had to cancel the reservation and nearly I escaped from that place.
I would like to some compensation for my lost.

1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hey @Betül4 ,

Since it has been a while, were you able to get in touch with Airbnb Support to have this resolved and let them know about the Host?

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