Hey everyone,
I’m hoping someone can help or has had a similar experience. I booked a place on Airbnb, and my bank statement shows I was charged $530 (equivalent in my local currency) twice on two different days. Both charges have separate authorization codes, so it’s clear they are two distinct transactions.
The confusing part is that when I contacted Airbnb, they insisted they only charged me once. Meanwhile, my bank shows two charges to Airbnb, so I’m stuck here with less money in my account and no resolution.
Has this happened to anyone? How did you sort it out? I’ve already spoken to my bank, but they’re pointing out that both charges seem legit. Does anyone have any advice on what to do next? I'm feeling a bit stuck, and I would appreciate any insights!
Thanks!