Jamie1510 Level 1 Guests staying past check-out Have guests that want to stay 2 days later and have not made... Latest reply Have guests that want to stay 2 days later and have not made that request change and won't let me extend their stay since the... Latest reply
Ava1479 Level 2 Seeking advice: guest posted a 1-star review after an AirCov... Looking for advice from hosts who've been in a similar situa... Latest reply Looking for advice from hosts who've been in a similar situation.A guest left my place with bleach damage to towels, rugs, an... Latest reply
Angela4744 Level 1 Vetting clients Are there a set of questions anyone uses to determine if a g... Latest reply Are there a set of questions anyone uses to determine if a guest is the right fit? I’ve been getting some inquiries but so ne... Latest reply
Tania1088 Level 1 Cancellation request due to medical emergency I have a 7 day rental that is supposed to start on July 4th.... I have a 7 day rental that is supposed to start on July 4th. However they message me today saying the wife was in a car accid...
Cristian1087 Level 1 Does Support listen only to what guests says? I am really disappointed and furious about a guest that lied... I am really disappointed and furious about a guest that lied about that money had been stolen from her wallet in a envelope d...
Liz7742 Level 2 Can't offer early check in after I told guest I could Hi everyone, I’m looking for some advice on how to handle a ... Latest reply Hi everyone, I’m looking for some advice on how to handle a mistake I just made with an early check-in promise. A guest reque... Latest reply