Host kept ignoring calls, called her 5 times. Now my car is towed, will AirBnb side with me?

Host kept ignoring calls, called her 5 times. Now my car is towed, will AirBnb side with me?

Host has a dedicated place to park for $30 a night

 

I kept trying to call her yesterday, and called her today, she didnt answer my calls. 

now i wake up to my car towed. What to do now?

2 Replies 2
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Alyeldin0 whilst most hosts try to be available there are times when we are not. Depending on the specifics of the situation Airbnb will likely get the host to refund your $30/night. Only the car driver is responsible if they parked illegally and got towed.

Helen3
Top Contributor
Bristol, United Kingdom

Please always follow up any calls on Airbnb messaging  so there  is a record .

have you called airbnb? @Alyeldin0