How do you encourage guests to read your house rules?

Paula
Community Manager
Community Manager
Port Moody, Canada

How do you encourage guests to read your house rules?

Paula_0-1722976637252.jpeg

 

Hello everyone 😊

 
House rules are a key part of creating a great experience for guests and Hosts alike. Many Hosts in our community have emphasized the importance of encouraging guests to read and follow them. Some Hosts have mentioned that, once the booking process is complete, they share this information through a message via the Airbnb app. Other Hosts have preferred to leave a printed copy in the accommodation.
 
Today, we invite you to share your strategies for encouraging guests to read your house rules. What are some of the most successful strategies you've implemented?🌟
 
Please share your thoughts in the comments, and thank you so much for sharing.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

49 Replies 49
Basha0
Level 10
Penngrove, CA

As there can be quite a bit of time between the booking and the arrival, I email a copy of house info which needs to be signed prior to me giving them the self entry instructions about two weeks before arrival. As my cancellation policy is moderate this gives them time to cancel without penalty if they don’t like it. Then several days before arrival I send the self entry instructions. 
No signed acknowledgment no entry. 

Elaine701
Level 10
Balearic Islands, Spain

Hi @Paula ,

 

As "house rules" are largely unenforceable anyway, we only have one:

 

No smoking in the house. Only outside. 

 

If you have to make a house rule to inform them that they can't trash the house, throw food at the TV,  or fill the pool with empty liquor bottles, then you're attracting the wrong guests. 

 

Guy991
Top Contributor
Sintra, Portugal

@Paula test 3

I wish to work with Airbnb , two years ago I worked only with Airbnb, but now my house is out of the platform, I don’t know why

Hello @Giuseppa23 

 

Your house is still listed on Airbnb!!  Why do you think you are no longer on the platform?