Hi, everyone.
We are still pretty new to hosting.
So far, everything has gone pretty well--until this morning. We had a couple and a relative booked for a one night stay. When they left our guesthouse this morning, it was--well kind of a mess.
They had re-arranged all the living furniture for some reason, thrown all our sofa pilows on the floor, clearly had eaten on the living room table (house rules state to please at dining table), there were food remains on the table as well as the floor, dirty dishes in the sink(we ask to please wash your dishes prior to departure), trash not taken out, lights left on, wet towels thrown on the floors, etc.
They were pleasant enough when they checked in last night and I always point out the welcome sheet with the house rules on the table.
I am not sure how to review them.
Am I too picky by asking to please leave the guest house in the condition they found it? We do charge a small cleaning fee.
Thank you,
Ann 🙂
