I changed my email address after I booked a room; then now I can’t access to write a review under different /new mail and I can’t change back to my original email address. Help pls

[Tiffany730]

I changed my email address after I booked a room in London and a room in Brussels; then now I received an email to submit my reviews from my original email address but I can’t access to write a review via the link saying I don’t have access since email address is different. Then I tried to change back to my original email address in my account, but it said my original email address has been taken. Anyway, I need to submit reviews for the rooms I booked and stayed under my account (no matter it’s under which email address, it’s still the same account— my account) Please Help!

[Joelle43 · Accepted solution]

Hello @Tiffany730 

Have you tried doing this?

https://www.airbnb.com/help/article/362

You might have to reset...

Good luck!

Joëlle