Hi @Bendaoud0 , @Marie8425 has left a few suggestions and feedback. Did you have a chance to have a look at them? Are you planning to make any changes to your listing based on the feedback?
How is the weather usually at your listing location? There was a recent topic in the Community where a guest left negative review due to hot weather , where Host @Shelley159 shared a recommendation for the Host.
I wonder if Host @Shelley159 had any suggestions for your listing as well :
Perhaps consider alternatives to avoid a repeat complaint (portable aircon units, ceiling fans, etc). If you add these, be sure to list and photograph them clearly to negate any effects from the negative review.