@Rachael171
I also let the small things go, but you are right. It's "death by a thousand cuts" and brings down the appearance of the listing. The walls of my stairwell (and it's a four storey house) are now absolutely covered with nicks and marks from people bashing their suitcases on them. The minute I repaint, someone marks them again and I do offer to help every guest with their luggage, but many refuse.
My house tour now unfortunately comprises of a lot of, "Sorry, this is broken, that needs mending etc. because a guest recently broke it." It's not just the cost, but it's so difficult to find good tradespeople in London to fix small jobs. I gave up on 'handymen' because, even if they did fix the problem (occasionally), they usually broke something else in the process!
I enjoy hosting for many reasons, but the frequency of damages sometimes really gets me down. I had one guy a few months back who broke three different fittings in as man days and didn't mention a single one to me. Occasionally, you get a responsible guest, like my current one, who tells you immediately that they broke something and offers to pay for it. This one not only offered to buy a replacement but to fit it himself (he is handy as he's renovated a few properties and also hosted on Airbnb). However, it has been 1.5 weeks and he's still not done anything about it! I am hoping he will before he leaves. The majority won't even admit to damaging something, let alone paying for it.
Unfortunately, VRBO/Home Away doesn't appear to cater to shared listings.