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ID verification

yesterday
Anesu1
Level 1
yesterday

ID verification

I am stuck verifying my profile, I have uploaded my Zimbabwean National ID countless times as well as taking the selfie in different areas with good lighting however I am still getting a response written,"looks like we don't support the type of ID you added".kindly help,I risk losing my reservation 

yesterday
1 Reply 1
yesterday
Joan2709
Top Contributor
yesterday

@Anesu1 

What did Airbnb say when you contacted them? 

 

ID Verification

https://www.airbnb.com/help/article/1237#idv-troubleshoot-tips

 

 

yesterday
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