Increase in Cancellations

Answered!
Edith86
Level 2
Washington, DC

Increase in Cancellations

I have recently seen a big increase in cancellations. Have others noticed this? Is this due to the economy or something in the travel industry? Are other hosts experiencing an increase in cancellations?

 

Top Answer

HI @Edith86  - we've seen a general change in booking behaviour, including an increase in cancellations. The other big change for us is a significant decrease in booking lead time.

 

On our end, we've seen an increase in "place-holding" reservations. In other words a guest is considering several spots, different traveler reserves STRs all over the place and then a final travel decision is made and cancellations are made. This relates to the below a little bit.

 

I would also say that the announcement of the world cup cities recently spurred a lot of commotion across this industry and probably changed existing travel plans for a lot of folks. That's my outside view at least.

 

 

View Top Answer in original post

2 Replies 2

HI @Edith86  - we've seen a general change in booking behaviour, including an increase in cancellations. The other big change for us is a significant decrease in booking lead time.

 

On our end, we've seen an increase in "place-holding" reservations. In other words a guest is considering several spots, different traveler reserves STRs all over the place and then a final travel decision is made and cancellations are made. This relates to the below a little bit.

 

I would also say that the announcement of the world cup cities recently spurred a lot of commotion across this industry and probably changed existing travel plans for a lot of folks. That's my outside view at least.

 

 

Helen3
Top Contributor
Bristol, United Kingdom

No I use a strict cancellation policy and people rarely cancel @Edith86 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.