Lizzie Former Community Manager London, United Kingdom Welcoming all Superhosts Hello, Congratulations on becoming a Superhost! Your r... Latest reply Hello, Congratulations on becoming a Superhost! Your responsiveness and reliability has earned the trust of your guests... Latest reply
Jason-P2 Level 1 New Jersey, United States Guest did not show up for booking and did not cancel I had a guest who did not cancel their booking and did not s... Latest reply I had a guest who did not cancel their booking and did not show up for their trip. Airbnb is requesting a review, but I have ... Latest reply
Minttu3 Level 1 HKI, Finland Several booking per day but not myself Hello, If I am booking for a work trip and I don't plan on ... Latest reply Hello, If I am booking for a work trip and I don't plan on staying there myself but am not sure at the booking phase who is ... Latest reply
Lorien19 Level 1 First airbnb experience. Dreadful host, filthy apartment. Hello, I had my first airbnb experience on Friday. It began... Hello, I had my first airbnb experience on Friday. It began badly before I arrived, host complaining about lack of sleep, ha...
Ania-and-Greg0 Level 4 Atlanta, GA Airbnb put unverified strangers in my home, continuously ref... Airbnb allowed someone to book my home and then placed unver... Latest reply Airbnb allowed someone to book my home and then placed unverified trespassers there with no oversight from the booking party.... Latest reply
Heike76 Level 2 Kerameies, Greece Guest service fees I just noticed that the guest service fee has gone up to 17.... Latest reply I just noticed that the guest service fee has gone up to 17.5% of the nightly rate. This is insane, alongwith the almost 5% f... Latest reply