Missing stuff!

[Kate2871]

I’ve just had my second booking. Guests left the place very tidy but…

When they left they took 2x towels a pair of nice scissors and (I think) a pillowcase! All cheap to replace but I’m not quite sure the best way to deal with it!

I think they also had a sneaky smoke in the laundry. Maybe as it was heavy rain…

any advice welcome! 

[Elisa]

Hi @Kate2871 😊, 

Thank you for asking this question here! I’m truly sorry about this situation, and I understand it’s not easy to manage.

I’ll mention some hosts who have had a similar situation for their advice: @Vishal7, @Maddy56, @Lisa665 and @Matthew41.

In the meantime, I’m sharing this conversation that might be helpful for you 👉

FIRST time hosting. Help with missing stuff...?! Friends of guest. Feel free to check out this article from our Resource Center about 👉 How Airbnb protects Hosts. 

Let me know if this helps!

Warm regards🌻,