My host double booked

Answered!
Denise1793
Level 1
Bloomington, IN

My host double booked

I have a rental that starts next week. My host just called to say she double booked. Do I have rights here? Can you help me?

Top Answer

@Denise1793 If you're an Airbnb guest and your host needs to cancel due to a double booking, there are several steps you can take. Reach out to Airbnb customer service. They are usually very responsive in these situations and can provide assistance. 

 

Familiarize yourself with Airbnb’s cancellation policies. In cases of host cancellation, Airbnb often provides guests with options and assistance. Look for alternative accommodations on Airbnb. In many cases, Airbnb might offer a coupon or a refund to help you cover any additional costs associated with booking a new place.

 

Ensure all communications and transactions are done through Airbnb. This provides a record of your interactions and ensures you are covered under Airbnb's policies. Hope this helps!

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1 Reply 1

@Denise1793 If you're an Airbnb guest and your host needs to cancel due to a double booking, there are several steps you can take. Reach out to Airbnb customer service. They are usually very responsive in these situations and can provide assistance. 

 

Familiarize yourself with Airbnb’s cancellation policies. In cases of host cancellation, Airbnb often provides guests with options and assistance. Look for alternative accommodations on Airbnb. In many cases, Airbnb might offer a coupon or a refund to help you cover any additional costs associated with booking a new place.

 

Ensure all communications and transactions are done through Airbnb. This provides a record of your interactions and ensures you are covered under Airbnb's policies. Hope this helps!