Rebecca1603 Level 2 Firm vs Strict cancellation policy I have Firm cancellation policy. After a recent cancellation... I have Firm cancellation policy. After a recent cancellation I found out this policy gives 50% refund if they cancel 15-7 day...
Guy1023 Level 1 London, United Kingdom Urgent Hosting Good evening, i have a host that arrived tonight for tonigh... Latest reply Good evening, i have a host that arrived tonight for tonight and tonight of all nights, i have a major boiler problem which ... Latest reply
Carl-Fredrik1 Level 2 San Mateo, CA Cancellation for booking that happen on the day of check in If a guest books a trip less than 24 hours before scheduled ... Latest reply If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an incr... Latest reply
Joseph2160 Level 2 San Jose, CA AirBNB Refund Failed - Who to Contact? Going to keep things short and simple Nov 1st : I cancelled ... Latest reply Going to keep things short and simple Nov 1st : I cancelled a 100% refundable reservation (Paid via bank ACH). Refund e-mail ... Latest reply
Jamie1330 Level 1 London, United Kingdom 100% refund to guest because we didn't mention our cat in li... We recently had an extremely frustrating experience as a Hos... Latest reply We recently had an extremely frustrating experience as a Host and I'd love to know if anyone thinks we have grounds to challe... Latest reply
Faisal123 Level 1 AIRBNB support LIED to me about GUEST DESTROYING MY UNIT So a WARNING story about how airbnb Support lied to me on ca... So a WARNING story about how airbnb Support lied to me on call and in inbox after a guest DESTROYED my unit, and then the AIR...