Nightmare Resolution

Gary1267
Level 2
Cardiff, United Kingdom

Nightmare Resolution

Keep being told someone will call me back from Resolution Specialist team. No one ever calls back. 

who can I contact?

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Gary1267 Other than trying Twitter there is little you can do. Is the situation urgent?

Thanks for response. Cannot get any sense out of these so called Ambassadors. They keep saying they are escalating and planning on returning calls, but they never do that!

 

I have been waiting over six weeks now and had to incur large medical bills that are outstanding. 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Gary1267 I am struggling to imagine many scenarios where Airbnb will cover your medical bills. You would begetter off claiming on your travel insurance.