Not able to complete my reservation

[Luiz-Paulo2]

Hi, I am not able to complete my reservation because of an error in my payment. I have tried multiple cards and browsers, but it doesn't work and returns a message with no direction. Can someone help me?

[Joelle43 · Accepted solution]

Hello @Luiz-Paulo2 

You've reached out to the Community Center of Airbnb where hosts try and help each other out so I can only suggest you contact the Customer Service number for Brazil which is:

+55 21 3958-5800

I'm sure they will be able to fix your problem!

All the best

Joëlle