Please help

[子諭0]

I just lick myself out of my room, could you help me?

I could not reach any customer service mobile right now.

[Shelley159 · Accepted solution]

Hi @子諭0 

You need to click your reservation and message the host.

Below the message button, you will also see the host's phone number.

[Emilie]

Hi @子諭0, 

Have you managed to get back into your room?

Contacting the host, as Shelley suggested, is the best and quickest solution in that case, but please let us know if you need more help.  🙂

Thanks, 

Emilie