Problem with guests - Airbnb Community

Problem with guests

United States

I’ve had a few guests that were taking things after they left and now AirBNB is declining my claims. I need to know the best way to handle this because one of the items they took is irreplaceable (a purse with identity documents, cash and personal custom jeweley my father made. My dad is dead now. They also smoked in the house and my father passed from oral cancer. That’s why I’m sensistive to the smell/sotatuon. What do I do?

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